Terms & Conditions
Please read these terms carefully. They explain how you may use our website and the conditions that apply when you buy from Front Row.
About these terms
These terms apply to your use of frontrowco.com and to any purchase from Front Row Global LLC (“Front Row”, “we”, “us”). By using our website or completing a purchase, you agree to them.
Use of the website
The content of this website, including text, photographs, design and logos, belongs to Front Row or its partners and may not be copied or used without our written permission. You agree not to misuse the website or submit false information through our forms.
Front Row is an independent reseller and is not affiliated with Hermès or any other brand shown on this website. Brand names and trademarks belong to their respective owners.
Availability and prices
Items are unique and offered subject to availability. Listings, prices and descriptions may change without notice, and an item is reserved only once we confirm it in writing. Prices are in US dollars unless stated otherwise and do not include shipping, insurance, duties or taxes.
Payment
Payment is due as stated on your invoice, normally by bank transfer. Ownership passes to you once payment has been received in full. By submitting payment for an invoice, the customer acknowledges and agrees to these terms and conditions of Front Row Global LLC.
Authenticity guarantee
Front Row guarantees the authenticity of every item sold. If an item is proven to be inauthentic, the customer is entitled to a full refund.
All sales are final
All sales are final. Items are non-refundable. Exchanges may be granted solely at the discretion of Front Row.
Shipping, insurance and customs
Shipping is not included in the price unless confirmed in writing.
Front Row is not liable for any damage incurred during shipping. If the customer declines insurance or fails to declare the item’s full value, Front Row assumes no responsibility for loss, theft, seizure by courier or customs, or any related issues.
All customs duties, taxes, clearance fees, import charges, and any additional costs are the sole responsibility of the customer.
Selling and consigning with Front Row
Quotes provided after a sell or consign inquiry are not binding. Buyout and consignment are governed by a separate written agreement between you and Front Row.
B2B
Access to our B2B service is subject to approval. Wholesale orders are governed by the terms agreed with each partner.
Limitation of liability
To the fullest extent permitted by law, Front Row is not liable for indirect or consequential losses, and our total liability for any purchase is limited to the amount you paid for it.
Governing law
These terms are governed by the laws of the State of Florida, United States, and any dispute will be resolved in the courts of Miami-Dade County, Florida.
Changes
We may update these terms from time to time. The version on this page at the time of your purchase applies.
Contact
Front Row Global LLC · 4040 NE 2nd Ave, Miami, FL 33137, United States · contact@frontrowco.com
Last updated October 5, 2026